In order to keep Up the Ranks Performance LLC. operating and serving to the highest standards, it is important our policies are carefully reviewed and upheld. We pride ourselves on quality instruction, positive communication, skill development and player relationships which is the ultimate priority. Thank you now and in advance for your continued support of our business and coaches.

Cancellation Agreement

Up the Ranks Performance LLC. requires all training sessions to be cancelled AT LEAST 24 hours in advance.

Failure to cancel a scheduled appointment within the 24 hour window will result in cancellation fee's that can be found below. These penalty charges will be manually added onto the total owed next appointment. NO EXCEPTIONS!

We understand that under some circumstances your child may not be able to attend a training session due to a medical emergency. In the event of a cancellation for any illness or injury, a doctor’s note is REQUIRED to avoid a cancellation charge.

PLEASE REMEMBER - Our Cancellation Policy/Agreement is created and enforced in order to protect our small business. So while this may seem strict, as instructors our personal time is our livelihood.

All clients agree to these terms and conditions before scheduling a training session. Unwillingness to comply means you will no longer be able to train or participate with Up the Ranks Performance LLC.

Cancellations Under 24 hours - $25.00 Cancellation Fee

No Call, No Show Appointments - Owe Full Lesson Price

Photo Permission and Usage Release

I authorize Up the Ranks Performance LLC. the right to take, edit, alter, copy, exhibit, publish, distribute and make use of any and all pictures or video taken to be used in and/or for legally promotional materials including, but not limited to, newsletters, flyers, posters, brochures, advertisements, fundraising letters, annual reports, press kits and submissions to journalists, websites, social networking sites and other print and digital communications, without payment or any other consideration. This authorization extends to all languages, media, formats and markets now known or hereafter devised.  

I understand and agree that these materials shall become property of Up the Ranks Performance LLC. and will not be returned.

I hereby hold harmless, and release Up the Ranks Performance LLC. from all liability and grant them permission to use these documents.

Code of Conduct

Athletes, spectators and guests are expected to set a superior example of sportsmanship and respect of others on the premises. Abusive behavior, offensive language and physical violence of any kind will result in suspension of training with Up the Ranks Performance LLC. until further notice. Individuals in violation of conduct will be asked to leave immediately without refund.

Any Injury or damage(s) must be reported to the duty manager or active instructor immediately. Please understand that you are personally responsible and held accountable for any damages done to the facility or training space.

Up the Ranks Performance LLC. does not assume responsibility for any personal property or equipment that is lost, stolen or left behind.

Food and trash must be discarded in appropriate receptacles and not left on the sports performance area. Please understand Up the Ranks Performance LLC. leases training space from different locations and unsatisfactory cleaning efforts are a poor reflection on the company and its attending families.

No drugs, alcohol or chewing tobacco is permitted on or around the facility.

Events, Camps and Clinics Policy

All Schedules, Dates, Times, & Locations are Subject To Change (if necessary)

Please ensure that we are notified of any relevant medical conditions at the time of registration and enrollment, and before training, competing or physical activity of any type.

Personal arrangements including travel, accommodation or hospitality relating to a camp event or clinic which have been arranged by you are at your own risk.

We may revise our terms and conditions from time to time, for example to reflect changes in relevant laws, regulatory requirements or improvements we make to Up the Ranks Performance LLC.

Covid-19 Protocols

The Coronavirus/COVID-19, has been declared a worldwide pandemic by the World Health Organization and is reported to be highly contagious.

Masks and Facial Coverings are NOT required for instructors, trainers and staff members employed by Up the the Ranks Performance LLC, however we encourage our trainers to be fully vaccinated for the safety of our athletes and their families.

Likewise, Masks and Facial Coverings are also OPTIONAL for all participants and parties entering the facility for training purposes.

Masks and Facial Coverings will be worn by all employed personal trainers and instructors upon request. (PLEASE DONT BE AFRAID TO ASK!)

At the same time, please understand training and workouts are done at your own risk EACH session, as our facility locations are leased and are also open for admission to the general public, which may or may not be wearing facial coverings and/or vaccinated against the virus.

You acknowledge that Up the Ranks Performance LLC. cannot prevent you from becoming exposed to, contracting, or spreading COVID-19. Therefore, if you choose to train and utilize the services provided by Up the Ranks Performance LLC. and/or enter into the assigned training facility, you may be exposing yourself to and/or increasing your risk of contracting or spreading COVID-19.

By agreeing to our terms and conditions below, you hereby release and waive the right to bring suit against Up the Ranks Performance LLC. and and its owner’s, employees, or any other company representatives in connection and regards to possible exposure, infection, and/or spread of COVID-19 while using services provided by Up the Ranks Performance LLC.

We ask that you speak to the instructors ahead of time regarding any known breathing issues (i.e.: asthma) or disabilities that may limit your physical activity so it can be monitored accordingly. This will be documented on the athletes profile, which is stored online through the company database. This is for internal use only and WILL NOT be provided to anybody except coaches and staff members belonging to Up the Ranks Performance LLC.

Participants who are experiencing any symptoms of COVID-19 (fever, shortness of breath, coughing), or who were exposed to someone with COVID-19 within the last 7 days, are not permitted to attend training sessions until proper CDC regulations have been followed regarding individual testing, quarantine, etc. There is no cancellation fee for missed appointments due to COVID-19 related issues. Up the Ranks Performance LLC. is devoted to keeping everyone safe and healthy during these times of uncertainty. We value our training family unconditionally and appreciate your understanding and cooperation moving forward.

Any participant or spectator found to be dishonest or misleading in any capacity regarding COVID-19 symptom presentation, checks or potential exposure will result in immediate and permanent termination of training at Up the Ranks Performance LLC.