In order to keep Up the Ranks Performance LLC. operating and serving to the highest standards, it is essential that our policies are carefully reviewed and upheld. We take pride in delivering high quality instruction, fostering positive communication, supporting skill development, and building strong player relationships, which remains our top priority. We sincerely appreciate your continued support of our business and coaching staff.
Cancellation Agreement
Up the Ranks Performance LLC. requires all training sessions to be cancelled AT LEAST 24 hours in advance.
Failure to cancel a scheduled appointment within the 24 hour window will result in cancellation fee's that can be found below. These penalty charges will be automatically added onto the total owed next appointment. NO EXCEPTIONS!
We understand that under some circumstances your child may not be able to attend a training session due to a medical emergency. In the event of a cancellation for any illness or injury, a doctor’s note is REQUIRED to avoid a cancellation charge.
PLEASE REMEMBER - Our Cancellation Policy/Agreement is created and enforced in order to protect our small business. So while this may seem strict, as instructors our personal time is our livelihood.
All clients agree to these terms and conditions before scheduling a training session. Unwillingness to comply means you will no longer be able to train or participate with Up the Ranks Performance LLC.
Cancellations Under 24 hours - $25.00 Cancellation Fee
No Call, No Show Appointments - Owe Full Lesson Price
Late Arrivals: If a client is more than 15 minutes late for a session, the session will be considered cancelled and the client will be charged in full.
Injury Liability Waiver and Release of Claims
This Liability Waiver and Release of Claims (“Waiver”) is executed by the undersigned participant (“Participant”) in favor of Up the Ranks Performance LLC (“Company”), its owners, officers, directors, employees, agents, coaches, staff, volunteers, and other representatives (collectively referred to as the “Released Parties”). By signing this Waiver, the Participant acknowledges and agrees to the following terms:
Acknowledgment of Risks: Participant understands and acknowledges that participation in baseball training activities, including but not limited to batting, pitching, fielding, catching, speed and agility work, strength and conditioning exercises, and other related activities (collectively referred to as the “Training Activities”) involves inherent risks. These risks include, but are not limited to, physical injury, sprains, strains, fractures, concussions, dislocations, or even death, whether caused by the Participant’s own actions, the actions of others, or the conditions of the training environment.
Assumption of Risk: Participant voluntarily assumes all risks associated with the Training Activities. This includes the risk of injury, illness, or death, whether caused by the Participant’s own actions, the actions of other participants, the conduct of coaches or trainers, or any conditions inherent to the Training Activities. Participant further acknowledges that injuries may occur despite the precautions taken by the Company and its personnel.
Release of Liability: To the fullest extent permitted by law, Participant hereby releases, waives, discharges, and agrees not to sue the Released Parties for any and all claims, demands, actions, or causes of action arising from or related to any injury, loss, damage, or death resulting from the Participant’s participation in the Training Activities, whether such injury is caused by the negligence of the Released Parties or otherwise.
Indemnification: Participant agrees to indemnify, defend, and hold harmless the Released Parties from any and all claims, damages, losses, liabilities, or expenses (including reasonable attorney’s fees) arising out of or related to the Participant’s actions or failure to follow safety guidelines, instructions, or training protocols during the Training Activities.
Medical Authorization: In the event of an emergency or injury, Participant authorizes the Company to obtain emergency medical treatment on their behalf, including transportation to a medical facility if necessary. Participant agrees to bear all costs associated with such medical treatment and transportation.
Health and Fitness Declaration: Participant affirms that they are in good health and have no physical condition, injury, or medical condition that would prevent their safe participation in the Training Activities. If the Participant has any medical conditions or concerns that may affect their participation, they agree to inform the Company and its coaches before beginning the Training Activities.
Compliance with Rules and Instruction: Participant agrees to follow all safety guidelines, rules, and instructions provided by the Company, its coaches, and staff, and to use the equipment and facilities in a safe manner. Participant understands that failure to follow these instructions may increase the risk of injury.
Acknowledgment of Understanding: Participant acknowledges that they have carefully read and fully understand this Waiver. Participant further understands that by signing this Waiver, they are relinquishing certain legal rights, including the right to sue the Released Parties for injuries or damages related to participation in the Training Activities.
Photo Permission and Usage Release
I authorize Up the Ranks Performance LLC. the right to take, edit, alter, copy, exhibit, publish, distribute and make use of any and all pictures or video taken to be used in and/or for legally promotional materials including, but not limited to, newsletters, flyers, posters, brochures, advertisements, fundraising letters, annual reports, press kits and submissions to journalists, websites, social networking sites and other print and digital communications, without payment or any other consideration. This authorization extends to all languages, media, formats and markets now known or hereafter devised.
I understand and agree that these materials shall become property of Up the Ranks Performance LLC. and will not be returned.
I hereby hold harmless, and release Up the Ranks Performance LLC. from all liability and grant them permission to use these documents.
Formalities and Decorum
Athletes, spectators and guests are expected to set a superior example of sportsmanship and respect of others on the premises. Abusive behavior, sexual harassment, offensive language and physical violence of any kind will result in suspension of training with Up the Ranks Performance LLC. until further notice. Individuals in violation of conduct will be asked to leave immediately without refund and may be subject to legal actions from Ownership of Up the Ranks Performance LLC.
Any Injury or damage(s) must be reported to the duty manager or active instructor immediately. Please understand that you are personally responsible and financially held accountable for any damages done to the facility or training space.
Up the Ranks Performance LLC. does not assume responsibility and is not liable for any personal property or equipment that is lost, stolen or left behind.
Food and trash must be discarded in appropriate receptacles and not left on the sports performance area. Please understand Up the Ranks Performance LLC. leases training space from different locations and unsatisfactory cleaning efforts are a poor reflection on our company and its attending families.
No drugs, alcohol or chewing tobacco is permitted on or around the facility. This will result in automatic suspension.
Trainer Conduct and Professionalism
Professionalism: Trainers are required to uphold a professional appearance and exhibit courteous and respectful conduct at all times. Engaging in inappropriate behavior with clients is strictly prohibited.
Confidentiality: Trainers must keep all client information, including medical history, personal data, and training progress, strictly confidential. This information should only be shared with the client’s consent or as required by law.
Continual Education: Trainers are encouraged to continually update their certifications, attend industry-related seminars, and stay informed about new training techniques and health trends.
Weather Policy
In the event of a weather emergency or mandated closure, (situations in which weather conditions pose a significant threat to the safety, health, or well-being of individuals) we will make every effort to reschedule appointments that are directly impacted due to cancellations. However please understand, Up the Ranks Performance cannot guarantee your original instructor’s availability for rescheduled training sessions.
Events, Camps and Clinics Policy
All Schedules, Dates, Times, & Locations are Subject To Change (if necessary)
Please ensure that we are notified of any relevant medical conditions at the time of registration and enrollment, and before training, competing or physical activity of any type.
Personal arrangements including travel, accommodation or hospitality relating to a camp event or clinic which have been arranged by you are at your own risk.
We may revise our terms and conditions from time to time, for example to reflect changes in relevant laws, regulatory requirements or improvements we make to Up the Ranks Performance LLC.
Covid-19 Protocols
The Coronavirus/COVID-19, has been declared a worldwide pandemic by the World Health Organization and is reported to be highly contagious.
Masks and Facial Coverings are NOT required for instructors, trainers and staff members employed by Up the the Ranks Performance LLC, however we encourage our trainers to be fully vaccinated for the safety of our athletes and their families.
Likewise, Masks and Facial Coverings are also OPTIONAL for all participants and parties entering the facility for training purposes.
Masks and Facial Coverings will be worn by all employed personal trainers and instructors upon request. (PLEASE DONT BE AFRAID TO ASK!)
At the same time, please understand training and workouts are done at your own risk EACH session, as our facility locations are leased and are also open for admission to the general public, which may or may not be wearing facial coverings and/or vaccinated against the virus.
You acknowledge that Up the Ranks Performance LLC. cannot prevent you from becoming exposed to, contracting, or spreading COVID-19. Therefore, if you choose to train and utilize the services provided by Up the Ranks Performance LLC. and/or enter into the assigned training facility, you may be exposing yourself to and/or increasing your risk of contracting or spreading COVID-19.
By agreeing to our terms and conditions below, you hereby release and waive the right to bring suit against Up the Ranks Performance LLC. and and its owner’s, employees, or any other company representatives in connection and regards to possible exposure, infection, and/or spread of COVID-19 while using services provided by Up the Ranks Performance LLC.
We ask that you speak to the instructors ahead of time regarding any known breathing issues (i.e.: asthma) or disabilities that may limit your physical activity so it can be monitored accordingly. This will be documented on the athletes profile, which is stored online through the company database. This is for internal use only and WILL NOT be provided to anybody except coaches and staff members belonging to Up the Ranks Performance LLC.
Participants who are experiencing any symptoms of COVID-19 (fever, shortness of breath, coughing), or who were exposed to someone with COVID-19 within the last 7 days, are not permitted to attend training sessions until proper CDC regulations have been followed regarding individual testing, quarantine, etc. There is no cancellation fee for missed appointments due to COVID-19 related issues. Up the Ranks Performance LLC. is devoted to keeping everyone safe and healthy during these times of uncertainty. We value our training family unconditionally and appreciate your understanding and cooperation moving forward.
Any participant or spectator found to be dishonest or misleading in any capacity regarding COVID-19 symptom presentation, checks or potential exposure will result in immediate and permanent termination of training at Up the Ranks Performance LLC.